Privacy Policy

Last updated: February 2026

1. Introduction

Maskwel Holdings Ltd ("Company", "we", "us", or "our"), registered in the Republic of Cyprus under registration number ΗΕ400834, is committed to protecting your privacy and personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services, in accordance with the General Data Protection Regulation (GDPR) and applicable Cyprus data protection laws.

2. Data We Collect

We collect the following types of personal data:

2.1 Contact Form Data

When you submit a message through our contact form, we collect:

• Full name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Message content

This data is collected solely for the purpose of responding to your enquiry and is stored securely on our servers.

2.2 Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the website to function properly, such as session management and security.
• Analytics Cookies: Used to understand how visitors interact with our website (see Google Analytics section below).
• Functional Cookies: Remember your preferences and settings to provide a more personalised experience.

You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

2.3 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to collect anonymised data about how visitors use our website. Google Analytics uses cookies to collect information such as:

• Pages visited and time spent on each page
• Referring website or source
• Browser type and device information
• Approximate geographic location (city/country level)
• Operating system

This data is processed in aggregate form and does not personally identify individual visitors. Google Analytics data is subject to Google's Privacy Policy.

We have enabled IP anonymisation in Google Analytics to ensure your IP address is truncated before storage.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to enquiries submitted through our contact form
• To improve the functionality and performance of our website
• To analyse website traffic and user behaviour through Google Analytics
• To ensure the security and proper operation of our website
• To comply with legal obligations

4. Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

• Consent: When you submit a contact form or accept cookies, you provide consent for us to process your data for the stated purposes.
• Legitimate Interest: We have a legitimate interest in analysing website usage to improve our services and user experience.
• Legal Obligation: We may process data to comply with applicable laws and regulations.

5. Data Sharing

We do not sell, trade, or rent your personal data to third parties. However, we may share data with:

• Google LLC: Through Google Analytics for website analytics purposes.
• Hosting Providers: Our website hosting provider may have access to data stored on our servers as part of their service.
• Legal Authorities: If required by law, we may disclose personal data to comply with legal processes or government requests.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Contact form submissions: Retained for up to 12 months after your last enquiry, unless ongoing communication requires longer retention.
• Cookies: Cookie duration varies by type. Analytics cookies typically expire after 2 years.
• Google Analytics data: Retained for 26 months, after which it is automatically deleted.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: You can request that we limit how we use your data.
• Right to Data Portability: You can request your data in a structured, commonly used format.
• Right to Object: You can object to the processing of your data for certain purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details provided below.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption, secure server infrastructure, and access controls.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any website you visit.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Company: Maskwel Holdings Ltd
• Registration Number: ΗΕ400834
• Jurisdiction: Republic of Cyprus